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This information has been produced to help you understand everything you need to know about the way Horne Engineering collects, uses, and shares personal data, what your legal rights are and how to exercise them. We hope you’ll take some time to read this page; we’ve tried to keep it all as simple as possible and to avoid jargon, and we’ll make our best efforts to keep you informed if there are any changes to the way we process your personal data in the future.
Horne Engineering takes its responsibility for protecting your data very seriously and we do advise you get to know our practices. If there’s anything here you don’t understand, or if you want to ask any questions, please feel free to contact us.
The details of our Privacy Policy are provided below; click on the + to expand each section. You can update your personal preferences in the Contact us section at the end.
Version 1.3, 13 July 2021.
Horne Engineering Ltd (the “data controller”) takes the privacy of your personal information very seriously and is committed to safeguarding your privacy and your personal information, complying with the Data Protection Act 2018, UKGDPR and the Privacy and Electronic Communications Regulations 2003. This Privacy Policy relates to our use and storage of any personal information we collect from you directly, or indirectly via 3rd party data providers.
This Privacy Policy will explain the following:
In this policy, personal information means information relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, and online identifier or to one or more factors specific to his/her physical, physiological, genetic, mental, economic, cultural or social identity.
Horne Engineering Ltd encourages you to review the privacy statements of websites you choose to link to from www.horne.co.uk so that you can understand how those websites collect, use and share your information. Horne Engineering Ltd is not responsible for the privacy statements or other content on external websites.
Contractual Necessity and Legal Obligation
Horne Engineering uses personal data firstly to fulfil any contractual obligations that exist between us and yourself.
Where we request personal data be provided to enter into, or meet the terms of any such contract, you will be required to provide the relevant personal data or we will not be able to deliver the goods or services you want. In such cases the lawful basis of us processing the personal data is that it is necessary for the performance of a contract.
We are required by law to process personal data for purposes relating to our legal obligations, these include:
Legitimate Interests
Horne Engineering may process Personal Data for any of the following purposes, which are considered to be within our legitimate business interests:
Horne Engineering Ltd collects personal data from a variety of contact types as a result of its business activities. These contact types are listed below, together with detail of the data collected and the lawful basis for processing.
|
Contact Type |
Data Collected / Legal Basis for data collection |
|
Employee |
Name, telephone, address, CV, NI number, bank details / Contractual Necessity, Legitimate interest |
|
Customer / Client |
Email, name, telephone, address, finance details / Contractual Necessity, Legitimate interest |
|
Applicant / Temp. / Intern |
CV / Legitimate Interest |
|
Supplier |
Email, name, telephone, address, finance details / Contractual Necessity, Legitimate interest |
|
Sub-Contractor |
Email, name, telephone, address, finance details / Contractual Necessity, Legitimate interest |
|
Industry contacts |
Email, name, telephone, address / Legitimate interest |
|
Professional Contacts |
Email, name, telephone, address / Legitimate interest |
|
Sales Agents |
Email, name, telephone address, finance details / Contractual Necessity, Legitimate interest |
We will retain and process your personal information as long as is needed to provide the product or service that you’ve elected to receive from us.
For personal information used by us for our own direct marketing purposes, we will retain the data whilst accurate or responsive and if not, no longer actively use after 6 years.
Personal information obtained from 3rd parties for Horne Engineering Ltd will be reviewed and updated as per individual consent (via the 3rd party) and recompiled on a regular basis to ensure the data is fresh and relevant
In order to run our business safely, smoothly and efficiently, we share information, including personal information, with trusted third-party service providers, such as for hosting and maintenance of our website, customer relationship and marketing automation management, payment processing, accounts, internal data and email server security and maintenance. We do not permit our third-party service providers to use the personal information that we share with them for their marketing purposes or for any other purpose than in connection with the services they provide to us.
Where data is transferred to such countries, we shall ensure that specific safeguards or derogations have been established.
These might include where the data transfer is necessary in order to fulfil a contract between us and yourself, where we have received your specific consent after having made you aware of any risks involved, or where approved standard contractual contracts are in place between us and the third-parties involved that ensure the recipient organisation has a suitable standard of data protection in place. Horne Engineering Ltd will never sell or rent personal information to 3rd parties for marketing purposes.
Third party service providers
Sales Agencies contracted to conduct business on behalf of Horne Engineering Ltd:
Website - for the purposes of site development, hosting, function and maintenance;
Customer Relationship Management (CRM) and Marketing Automation System – located on a secure server in the USA
Company E-mail server - the company utilises a trusted and universal email handler to manage email communications with additional internal server security and firewall assistance from a trusted local 3rd party IT security provider.
Other 3rd Parties
Horne Engineering Ltd will, in certain circumstances, disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to:
Horne Engineering Ltd is committed to protecting the security of your personal information. We will use appropriate physical, electronic and managerial security measures and procedures to protect your personal information from unauthorised access, use or disclosure. Our website and Marketing Automation systems have security installed to ensure that any personal data entered onto the site is protected against loss, misuse or alteration. In addition, all traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS by Secure Socket Layer (SSL) encryption. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted via our webforms or to our email servers; any transmission is at your own risk.
Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access from our data storage points.
Horne Engineering Ltd secures the personal information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure.
There are several rights granted to you immediately upon providing us with your personal information; some of these are mentioned above. We’d like you to know that at Horne Engineering we take your rights seriously and will always conduct ourselves in a way that is considerate of our responsibility to serve your legal rights.
The Right of Access
This grants you the right to confirm whether or not your personal data is being processed, and to be provided with relevant details of what those processing operations are and what personal data of yours is being processed.
If you would like access to the personal data we have about you, we ask that you contact us using the details below.
The Right to Rectification
This one is fairly straight forward; if you notice that the data we have about you is inaccurate or incomplete, you may request we rectify the mistake. We will make every effort to respond to requests of this type immediately.
The Right to Erasure
Otherwise known as the ‘right to be forgotten’, this given you the right to request your personal data be deleted.
This is not an absolute right; if you were to request that we erase your personal data, we would erase as much of that data as we could but may have to retain some information if it is necessary.
Were we have received a request for personal data to be erased, if it is necessary for us to retain some of that information we shall ensure that the remaining data is used only when and where it is absolutely necessary.
The Right to Objection
The right to object is a basic freedom all democracies enjoy. If you wish to object to the way we use, or have used, your personal data you may do so freely.
The Right to Complain
We will always try to maintain the highest standards and encourage the confidence our customers have in us as an organisation. To achieve this, we request that any complaints be first brought to our attention so we can properly investigate matters. If you would like to complain about Horne Engineering to a regulatory body, you may do so by contacting your local data protection supervisory authority.
You have the right to lodge a complaint with the Information Commissioner Office (www.ico.org.uk)
Horne Engineering Ltd will occasionally update this Privacy Policy to reflect company and customer feedback. Horne Engineering Ltd encourages you to periodically review this policy to be informed of how Horne Engineering Ltd is protecting your information.
Version 1.3, 13 July 2021
Change log:
Version 1.3, 13 July 2021.
Version 1.2, 5 April 2019.
Version 1.1, 24 May 2018.
Horne Engineering Ltd has engaged a trusted and experienced data protection agency to oversee and assist our compliance with data protection legislation and practices:
Ametros Group Ltd
Lakeside Offices, Thorn Business Park
Rotherwas Industrial Estate
Hereford
Herefordshire
England
HR2 6JT
0330 223 2246
dpo@ametrosgroup.com
We will collect personal data directly from you in various ways. This could include when you complete an online form, or if you provide the data directly to a representative of Horne Engineering Ltd.
We may also collect some personal data from publicly accessible sources such as:
Company websites, LinkedIn
We may also gather personal data by any of the following methods:
Visitors to our website
When someone visits our website, www.horne.co.uk, we use 3rd party service providers to collect details of website traffic and visitor information, including browser type, internet service provider, URLs of referring/exit pages, operating system, date/time stamp, search terms, locale and language preferences, your mobile carrier, and system configuration information. The site may use cookies and similar technologies to remember any preferences that the site may allow you to set or to track your progress through the site to make improvements to the service we offer you. For full detailed information about cookies used on this site, please view our Cookie Policy.
Individuals provided to us as part of 3rd party data for inclusion in our future marketing campaigns
Horne Engineering Ltd obtains personal information from 3rd parties, for example BarbourABI and selected publishing houses.
All individuals obtained from 3rd parties, for this purpose, will have already been provided the opportunity to object to their use of personal information by 3rd parties, by that data provider. Nonetheless, individuals retain the right to opt out of future communications. Please see the Contact Us section below for more information.
Horne Engineering Ltd welcomes your comments regarding this Privacy Policy or about Horne Engineering Ltd's privacy practices. Please contact us by email at
dpo@horne.co.uk,
telephone:
+44 (0)1505 321455,
or send a letter to:
FAO: Data Protection Representative
Horne Engineering Ltd
PO Box 7
Rankine Street
Johnstone
Scotland
PA5 8BD
If you wish to change how we process your data or update your marketing communication preferences, then please follow this link.