Delivery Information

Christmas Closure 2025. Please note that our offices and stores will close from 1pm on Wednesday 24th December until 8.30am on Monday 5th January 2026. 

Last Despatch: Please note our last despatch date prior to the Christmas break will be Tuesday 16th December. Please ensure personnel are available to accept deliveries or additional charges may apply. Due to the pressures on the delivery network in December, please also note that we cannot guarantee delivery before our closure on Wednesday 24th. Delaying delivery until January 2026 may be advised, in particular for delivery sites that will shutdown over the holiday period.

Despatches in the New Year will recommence on Wednesday 7th January.

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Deliveries to mainland Britain, may arrive any time between 10.30am and 5pm, or later during peak periods*. Deliveries beyond the mainland may take longer.

Carriage to mainland Britain: £25 per delivery plus £30 per pallet for larger consignments. 

Beyond mainland Britain: As above plus an additional carriage charge may be applied depending on the weight of the consignment.

At present, small volume orders for TMVs (2-3 units or fewer) are generally available for despatch within a couple of days. For larger orders, and those for taps and showers, please ensure the order is placed well in advance of the date the goods are required on site. A schedule of delivery with despatch arranged on a call-off basis is advised.

* Current demands on the delivery network mean that deliveries may take as long as 3-5 days.

 

EXPORT DELIVERIES

Please see our list of export distributors, who will normally hold stock of Horne products. For those countries where we do not have formal distribution, please send your enquiry directly to us. Availability is as follows:

Goods for export are generally made to order. Therefore, please allow suitable time for assembly, carriage to a UK port, freight by air or sea to the destination and custom checks at the destination country.

Carriage is charged £25, FOB UK port. Freight forward will incur extra charges, at cost, at the time of despatch.

Export documentation could incur an extra charge depending on the requirements of the importing country.